Question 1

Do I or my child need speech therapy?

Accepted Answer

If you feel that your child is behind their peers then they may have a speech and/or language delay. This can include, but is not limited to, others having difficulty understanding what your child says, your child has difficulty remembering new things and/or following directions, your child has difficulty learning to read and write.

You can look at some language milestones of what is expected for different ages to see if your child is struggling in these areas.

Otherwise if you feel like you are having difficulty with your speech or understanding, you may be a good candidate for speech therapy.

To find out more, feel free to reach out here.(https://www.houseoflanguage.com.au/contact-us)

Question 2

How can I make an appointment?

Accepted Answer

You can book an appointment here (https://www.houseoflanguage.com.au/contact-us)and one of our team will be in touch!

Question 3

What happens in an assessment?

Accepted Answer

Depending on the age of the individual, assessments may include the following:

• 0-3 years: Play based assessment that includes parent report. The child is assessed through play.
 • 3-5 years: Preschoolers are typically assessed using a standardised assessment that involves pointing and speaking tasks. If the child finds these tasks too difficult, the therapist may choose to use a play based assessment instead.
 • 5 years and up: Assessment may involve assessing the person’s speech, language, voice, fluency and literacy skills. Assessments will be changed based on the areas of concerns expressed at the time the appointment is made.

Question 4

Can parents attend therapy sessions?

Accepted Answer

We are more than happy for you to sit in and watch your child’s/relative’s speech therapy session. By observing what happens in the session you are then able to follow up on these skills at home using the same techniques that your therapist uses.

Alternatively, you are welcome to sit out of the session if you feel this is more suitable and come into the session towards the end to recap what occurred.

Question 5

How many times do I need to come to therapy?

Accepted Answer

Most of our clients attend therapy on a weekly basis depending on their needs. We can also prescribe homework for our patients so that what they learn in therapy can be generalised to everyday environments. Evidence shows the more consistently a person comes to therapy the quicker they will improve.

Question 6

When will I/my child be cured?

Accepted Answer

The length of therapy depends on several factors:
1. The severity of the communication impairment.
2. The ability of a person to learn new skills and remember them in different contexts.
3. If follow up work occurs outside the session.

Therefore there is no way to conclude how long therapy will take for each person. At House of Language we aim at trying to improve an individual's communication impairment as soon as we can so it limits any impact on their ability to communicate with others.

Question 7

What is Telehealth?

Accepted Answer

Telehealth involves you consulting your Speech Pathologist remotely via a video calling software.

Telehealth services can include:
 • diagnosis
 • treatment
 • prevention.

Telehealth has played a critical role in ensuring the continuity of care for hundreds of thousands of Australian patients. Telehealth allows you to get the care you need, where and when you need it.

Question 8

What is your cancellation policy?

Accepted Answer

Short Notice Cancellation

Cancellations within 3 days of your appointment will incur a 90% fee.
In cases of cancellation due to emergencies, crises or natural disasters, the cancellation fee may be waived.

No Shows
No shows will be charged the full cost of the appointment.

Cancellation Notices
Cancellation Notices must be sent in writing via emails or text messages.

Thank you for your understanding!

Question 9

What if I want an in person therapy session?

Accepted Answer

Under special circumstances, we can organise in-house visits. Please contact us to find out whether you are eligible for this.

Question 10

Where can I leave feedback?

Accepted Answer

At House of Language, we welcome all feedback, both positive and constructive. Please reach out to us on this page (https://www.houseoflanguage.com.au/contact-us)to pass on your feedback.

hello@houseoflanguage.com.au

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